Shipping Policy

We ship to most countries worldwide and offer free shipping on orders over a certain amount. Whether your country is eligible and whether your order qualifies for free shipping will be confirmed at checkout.

🚚 Processing Time

Once your order is confirmed, our team will begin preparing your items for shipment. Please allow 1–5 business days for processing. During this time, we:

Verify your order details
Perform quality checks
Carefully package your items

✈️ Shipping Options & Delivery Times

Free Shipping — available for orders over [insert amount] (5–15 business days)
Standard Shipping — flat-rate charge for orders below threshold (5–15 business days)

⏱ Delivery times are estimates and may vary based on your location and external factors (e.g. customs delays, weather, etc.).

🔍 Order Tracking

After your order has been shipped, you will receive a shipping confirmation email with a tracking number to monitor your delivery progress.

🏠 Shipping Address Guidelines

To ensure successful delivery, please provide complete and accurate shipping information, including:

Full street address
Valid phone number and email
Any special delivery instructions (if needed)

⚠️ We are not responsible for delivery failures due to incomplete or incorrect information provided by the customer.

For certain destinations (e.g., U.S. island territories), local post office pickup may be required, and delivery may take longer than estimated.

If you need to change your shipping address, please contact us immediately. Once an order has shipped, changes may not be possible.

🌍 Customs & Duties

Depending on your country, import duties, taxes, and fees may apply. These charges are not included in the purchase price and are the customer’s responsibility.

Please check with your local customs authority for more information.

📦 Returned Orders

If returned due to customer reasons (e.g., incorrect address, refusal, or unclaimed delivery), you will receive store credit for your order amount, minus the original shipping cost we paid to the courier.
If the issue is on our side (e.g., shipping error), we will offer a full refund (excluding insurance, if applicable) or reship the order at no extra charge.

📝 Important Notes

Express shipping is not available for:
- P.O. boxes
- APO/FPO addresses
- Non-continental or remote regions in some countries
Shipping times do not include the 1–5 day processing period
Pre-order items may take longer depending on manufacturer availability
We ship from multiple global warehouses depending on stock — the origin warehouse cannot be selected
If you wish to cancel your order, please contact us as soon as possible. Orders cannot be cancelled after they have been dispatched
Please report shipping issues within 90 days of your order date