Privacy Policy

This Privacy Policy describes how Madam-style ("we", "our", "us", or "the Site") collects, uses, and discloses your personal information when you visit or make a purchase from madamstyle.shop (the "Site"), or otherwise communicate with us (collectively, the "Services"). By "you", we mean any user of the Services, including visitors, customers, or individuals whose personal information we may process.

Please read this Privacy Policy carefully.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. The updated version will be posted on the Site with an updated "Last Updated" date. Where required by applicable law, we will take additional steps to inform you of material changes.

How We Collect and Use Your Personal Information

To provide the Services, we collect and have collected personal information about you in the past 12 months from various sources. The specific information we collect depends on how you interact with us and use the Services.

In addition to the specific uses listed below, we may use the information we collect about you to communicate with you, improve our Services, comply with legal obligations, enforce applicable terms, and protect or defend the Services and our users from harm or illegal activities.

Types of Personal Information We Collect

We collect personal information you provide directly, information automatically collected from your use of the Services, and information we receive from third parties.

Information You Provide

We may collect the following categories of personal information that you voluntarily provide when using our Services:

Contact information (such as your name, billing address, shipping address, email address, and phone number)
Order information (including product details, purchase history, payment details)
Account information (such as username, password, and other security-related information)
Shopping activity (such as items viewed, added to cart or wishlist, reviews, and preferences)
Customer support information (including communications with us)

Some features of the Services may not be available if you choose not to provide the requested information.

Usage Data

We may automatically collect certain information about your interaction with the Services (“Usage Data”). This may include device and browser information, IP address, access dates and times, page views, and referring URLs. We may use cookies, pixels, and similar technologies to collect this information.

Information from Third Parties

We may receive information about you from third parties, including:

Service providers that help us operate the Site and Services
Payment processors
Marketing and advertising partners
Online tracking technologies (e.g., cookies, web beacons, SDKs) that collect data on how you interact with our Services and ads

We will treat such information according to this Privacy Policy.

How We Use Personal Information

Providing the Services

We use your personal information to fulfill our contract with you, including processing payments, shipping orders, managing accounts, handling returns, and providing customer support.

Marketing and Advertising

We may use your personal information to send you promotional messages via email, SMS, or other channels, and to serve personalized ads on our website and on other platforms.

Security and Fraud Prevention

We use your personal information to detect and prevent fraud, abuse, and security incidents. If you create an account, you are responsible for maintaining its confidentiality. Please contact us if you suspect unauthorized access.

Communication and Improvement

We may use your information to communicate with you and to improve the Services, including analyzing website performance and user behavior.

Cookies

We use cookies and similar technologies on our Site to recognize you, remember your preferences, analyze usage, and provide relevant content and ads. You can manage cookie preferences through your browser settings.

We also support Global Privacy Control (GPC), which allows users to communicate their privacy preferences through their browser. If GPC is detected, we will treat it as a valid opt-out request where applicable.

How We Disclose Personal Information

We may share your personal information in the following circumstances:

With service providers that perform services on our behalf (e.g., hosting, payment processing, logistics, marketing)
With third-party advertising and marketing partners
At your direction or with your consent (e.g., if you use social media plugins)
In connection with a business transfer such as a merger or acquisition
When required by law or to protect our rights, users, or others

Personal Information Disclosed in the Last 12 Months:

Category	Recipients
Identifiers (name, contact)	Service providers, marketing partners
Commercial information	Service providers, marketing partners
Internet activity	Service providers, marketing partners
Location data (e.g., IP-based)	Service providers

We do not sell your personal information or use it to infer sensitive characteristics without your consent.

Third-Party Websites and Links

Our Site may contain links to third-party websites. We are not responsible for their privacy practices or content. Please review their privacy policies before sharing personal information with them.

Children’s Privacy

Our Services are not directed to children, and we do not knowingly collect personal information from individuals under the age of 13 (or other age as required by applicable law). If we become aware that a child has provided us with personal information, we will delete it.

Data Security and Retention

We implement reasonable security measures to protect your personal information, but no system is 100% secure. We advise not to share sensitive information through unsecured channels.

We retain personal information as long as necessary for the purposes for which it was collected, including to fulfill legal obligations, resolve disputes, and enforce agreements.

Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information, including:

Right to Access – to know what personal information we have collected about you
Right to Delete – to request deletion of your personal information
Right to Correct – to request correction of inaccurate information
Right to Data Portability – to obtain a copy of your personal information
Right to Opt-Out – of the sale or sharing of personal data or targeted advertising
Right to Restrict Processing
Right to Withdraw Consent
Right to Appeal – if we deny your request

You can exercise these rights by contacting us through the appropriate channels. We may need to verify your identity before processing your request. We will not discriminate against you for exercising your rights.

Complaints

If you have concerns about how we handle your personal information, you may file a complaint with us. If you are not satisfied with our response, depending on your location, you may have the right to escalate the complaint to a data protection authority.

International Users

We may transfer, store, and process your personal information outside of your country, including in countries that may not have the same data protection laws. Where required, we rely on standard contractual clauses or other approved legal mechanisms to ensure appropriate safeguards.